Kiểm tra với người bán Việc làm Kiên Giang tuyển gấp Front Desk Supervisor (Guest Service Supervisor) - Giám Sát Bộ Phận Ti

Mô tả công việc Essential Duties and Responsibilities – (Key Activities of the role) • Conducts shift briefings to ensure hotel activities and operational requirements are known • Provides input for Front Office meetings. • Supervise front office operations during assigned shift including: o Maintenance of guest information o Maintenance of information about local events o Compile occupancy statistics o Supervise group bookings o Assisting with serious complaints with immediate report to the manager on duty • Supervise cashiering activities during shift including: o Cash handling and banking procedure o Dealing with irregular payments o Instructing staff in credit policies and facilities o Instructing staff in cash security procedures o Carry out debtor control o Prepare reports o Supervise the cashiering system • Conversant with emergency evacuation and fire procedures • Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats • Works with Superior on manpower planning and management needs • Works with Superior in the preparation and management of the Department’s budget. • Perform any other task assigned based on hotel needs or requirements. Quyền lợi được hưởng - Attractive, competitive salary Lương hấp dẫn, cạnh tranh - Accomodation/Meals: Sun Home with full amenities according to 3-star hotel standards; 3 meals/day Chỗ ở/Bữa ăn: Sun Home với đầy đủ tiện nghi theo tiêu chuẩn 3 sao; 3 bữa 1 ngày - Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort Hỗ trợ chi phí di chuyển để nhận công việc/về nhà tùy theo cấp độ nhân sự và khoảng cách giữa nhà và resort - The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...) Quyền lợi chỉ có ở Sun Group: Bảo hiểm Suncare, tận hưởng và thư giãn cùng với gia đình tại các hệ thống giải trí trong nước (Hòn Thơm/ Bà Nà/ Cáp treo Fansipan/ Sun World Da Nang Wonder...) - S, H, U Insurance Bảo Hiểm S, H, U - Holiday/ New Year bonus. 13th month salary Thưởng nghỉ lễ/năm mới. Tháng lương thứ 13 - Other benefits of Sun Group Các quyền lợi khác của SunGroup Yêu cầu kỹ năng Required Skills – • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company • Proficient in the use of Microsoft Office and OPERA • Problem solving and organizational abilities Qualifications – • Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent Experience – • 1 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

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