Check with seller Việc làm Kiên Giang tuyển gấp Villa Attendant - Nhân Viên Buồng Phòng

Mô tả công việc Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner. Feedback guest complaints to Team Leader – Housekeeping/ Assistant Executive Housekeeper promptly. Delivers the brand promise and provides exceptional guest service at all times. Provides excellent service to internal customers as appropriate. Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. Works in a supportive and flexible manner with other departments. Records and completes the Attendant’s Verification Report accurately. Checks and verifies room status report. Maintains positive guest and colleague interactions with good working relationships. Reports lost and damaged items. Reports room defects. Checks and replenishes Mini Bar. Raises bills for consumed Mini Bar items Cleans and tidies pantry and toilet. Maintains the cleanliness of corridors and surrounding back areas. Empties soiled linen. Cleans and make-up guest rooms. Cleans and packs the trolley. Changes light bulbs in room. Provides night turndown service. Refreshes flowers set in guestroom Checks and cleans operating equipment. Updates room status via telephone interface system. Quyền lợi được hưởng • Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort • Accomodation/Meals: Sun Home with full amenities according to 3-star hotel standards; 3 meals/day • Attractive, competitive salary • The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...) • Holiday/ New Year bonus. 13th month salary • Training & Development. Yêu cầu kỹ năng Required Skills – Proper handling of cleaning equipment and materials, for cleanliness of all guestrooms, corridor and pantry areas. Thorough knowledge of Housekeeping materials. Must be able to read and write to facilitate the communication process. Work across all areas to ensure that guest expectations are exceeded and standards are consistentlymaintained. Qualification - High school or equivalent education required. Minimum 12 months of prior experience as a Room Attendant.

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