Check with seller Việc làm Đà Nẵng tuyển gấp Housekeeping Order Taker Thành Phố Đà Nẵng

Mô tả công việc - Receives, records, and distributes various reports - Receives, records, and transmits guest requests accurately - Maintains and update administrative data - Responsible for entering accurate room status into computer daily and investigate discrepancies - Maintains keys control - Ensures forwarding and receiving of all imformation pertaining to the department in order to maintain set standards and achieve guest satisfation - Report guest complaints to Executive Housekeeper or delegate immmediately - Maintains working area and equipment in a proper state of cleanliness and repair - Monitors lost property - Attends to Housekeeping standards and procedures - Demonstrate co-operation and trust with colleagues, supervisors, teams, and across departments - Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards - Maintains good relations with Housekeeping connector and other interfacing departments, in particular Front Office and Engineering - Actively participate in oganised meeting - Be open to new ideas and make changes in the job and routine as required - Work in line with business requirements - Complete tasks as directed by Management - When asked, informs guests about the services offered by the hotel - Communicate well to ensure effective shift hand-overs - Helps optimise energy costs - Interact with department and hotel connector a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication - Applies and ensures application of the hotel’s safety rules - Handle Housekeeping paper works - Ensures respect of standards regarding hygiene, cleanliness and the safety of guest’s property - Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste…) Quyền lợi được hưởng - Health Care and/or Accident Insurance; - Working with expat environment; - Daily meals, Officer Check, privileges of using Hotel services,...; - Uniform Laundry by the Company; - 12 - 18 days of Annual Leave depends on level; - Competitive salary package; - Others attractive benefits,....; Yêu cầu kỹ năng - Minimum 1 year relevant experience working at a 4-5 star hotel is required - Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and wellgroomed appearance at all times - High school diploma or equivalent - Must be able to get along with co-workers and work as a team - Knowledge in PC skill and MS Office Applications - Ability to communicate fluently in the local language of the workplace and in English both verbally and non verbally - Must be able to work various shifts including weekends and holidays - Must have superior customer service skills and strong decision making ability - Must possess excellent organizational and communication skills, and exceptional telephone etiquette - Must have basic math skills and the ability to operate office equipment, ( i.e. Fax machines, copiers, etc.)

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