Check with seller Việc làm Hồ Chí Minh tuyển gấp Customer Service Executive (Sea Export – Usa) Thành Phố Hồ Chí Minh

Mô tả công việc - Assign jobs and guide the Operation & Customer service team to operate all Seamaster’s business to meet customer’s requirements. - To comply with TOLL regulation about Compliance/ Code of Conduct. - To build the relationship with customers to have a deep knowledge of customer needs. - To establish and maintain a close cooperation with local and overseas colleagues and partners. - To communicate with different type/ level of people to establish a rapport with team members and other departments. - Negotiate with carriers/vendors to get competitive rate. - To build the strong team and develop a positive relationship among team members. - Responsible for TPEB space control, ensure allocation with carriers is maximum usage. - Responsible for all reports of Seamaster. Provide monthly analysis the fluctuation in volume, revenue, gross profit. - Maintain good relationship with carriers/ vendors. - Have deep knowledge about CW1 and AMS, e-Manifest, ISF, FMC and other filling. - To avoid or reduce cost whenever possible. Check & sign job profit for every shipment to make sure billing is done correctly. - To closely focus on the achievement of targets (KPI’s) as set by the organization (continuous improvement) - To monitor and coach all staffs on the filing for outbound cargo to USA, Canada. - To perform above and other tasks with the goal of operational excellence and always in compliance with the company rules and regulations. - To measure and track individual personal performance and provide the feedback to management team to improve the overall organization performance. - Other tasks will be assigned by Branch Manager. Quyền lợi được hưởng - Insurance - Laptop - Allowance - Annual bonus - Company Trip - Salary Increment - Training - Leave Yêu cầu kỹ năng - Minimum 2 years experiences in handling USA shipment & good relationship with carriers - Able to use English at work - Can use Chinese (Mandarin) is an advantage - Bachelor/College Degree - Proficiency in use of Microsoft Office programs, candidate can use CW1 is an advange

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