Check with seller Việc làm Hà Nội tuyển gấp Customer Service Executive– Sea Freight Forwarding (HN) Thành Phố Hà Nội

Mô tả công việc Stavian Group is currently leading in the field of international trade with more than 15 international branches/offices. We pride ourselves on our outstanding leadership and industry-leading experts. With a history of nearly 20 years, we are now one of the LEADING Polymer distributors in the region and the world and are known as one of the leading packaging manufacturers. Stavian Chemical, a member of Stavian Group, is currently ranked 22nd in the TOP 100 largest polymer distributors globally and 6th in the TOP 100 largest chemical distributors in the Asia Pacific region (according to ICIS rankings 2020). We are looking for a potential candidate who will: Cooperating the FFW CS Team to focus on the key Customer service drivers, comply with specific client SOP and monitor respective KPIs. - Fully understanding contracts and charge structures including surcharges, additional charges to ensure the right payments to carriers, agents..and exact Debit notes to customers. - Cooperating with carriers/ freight forwarder/ agent to satisfy all required documents such as Bill of lading, shipping certificate etc. - Ensure proper implementation of new clients or new programs. - Liaise with customers, vendors for the provision of smooth processing and logistics flow. - Communication with other Team, carriers, agents, vendors to make the best result. - Perform other ad-hoc duties as assigned. - Submit VGM/ SI/ other documents to the carriers to implement the shipment on time. - Responsible for day to day operation of the team. Quyền lợi được hưởng Salary will be negotiable Yêu cầu kỹ năng Have a strong command of English especially in communication (at least TOEIC 650) - Good at MS office, MS outlook - Able to adapt quickly to changing priorities - Good in Operation Efficientcy & customer service Experience - Able to handle multiple tasks simultaneously - Well know about Contract of carriage for AIR, FCL, LCL,intermodal transport, and international trade; INCONTERMS, STC, Customs Documentation, HS Code, and import/export processes; International Contract law relevant to our services - Dynamic, hard working, loyalty, teamwork, professional, detail-oriented - Professional use of relevant computer - Positive & aggressive character - Strong communications, time management and decision making skills - Honest, trustworthy, flexible and hardworking At least 2 years working experience as a CUS in Forwarder/Logistics Company.

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