Kiểm tra với người bán Việc làm tuyển gấp Account Manager

Mô tả công việc About Nook Nook is in the business of making everyone’s dream home a reality. We are a construction-tech startup focused on Vietnam’s nascent home improvement sector. Founded by Harvard MBA students with experience in Silicon Valley tech at Google and Microsoft, and global supply chains at Volkswagen Group, Nook is solving the most challenging problems faced by homeowners and home professionals in Vietnam. We are a small and effective team united by our commitment to making a long-term impact in the Southeast Asia region. More importantly, Nook is a human-centric company. We care deeply about our customers, partners, and team members. It is the source of our competitive edge. The Position The Sales Associate is a key role because it is the main touchpoint between us and our customers. Your main responsibilities are handling requests from potential customers and helping them find solutions to their renovation problems. This includes: - Respond to customer inquiries and leads - Help coordinate and calendar onsite appointments for the sales team - Iterate on company processes and metrics based on feedback - Monitor metrics for overall sales team as well as individual representatives - Pre-sales customer Q&A and on-site consultations - Set expectations, handle objections, establish credibility with each customer interaction - Non-standard working hours (e.g. some hours during evenings and/or holidays) - You will also be working closely with the co-founders to continue to develop the Sales department. At Nook, you will be part of a small, tight-knit, and highly effective team. We are fast, action-biased, and expect all teammates to be self-starters with a spirit for entrepreneurship. Quyền lợi được hưởng Salary from 5 - 10 + commission Team building activities Dynamic and friendly working environment Yêu cầu kỹ năng Responsibilities and Qualifications An ideal candidate for the Sales Associate position hinges on two key qualities: excellent communication abilities and a passion for talking to people and helping solve their problems. The ability to understand a customer from their point of view and creatively problem-solve towards a solution is critical. It is equally important to be able to effectively communicate any potential customer issue to the rest of the Nook team. Finally, an ideal candidate is resourceful in using different tactics to achieve the goals of the team.  Other qualifications include: - Fluency in English and Vietnamese (written and spoken) - Strong interpersonal, verbal and written communication skills - Excellent organizational skills and attention to detail - Collaborative, responsible, and punctual - Familiarity with common productivity and collaboration software (Office, GSuite, Slack, Asana) - Resourceful and scrappy problem solver - Self-starter and entrepreneurial spirit are a must

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