Check with seller Việc làm Hà Nội tuyển gấp Customer Service and Documentation Executive Thành Phố Hà Nội

Mô tả công việc We are looking for candidates to join our Customer Service and Documentations team in HANOI and HO CHI MINH offices. Job term : Full time contract for HANOI and HO CHI MINH Job Purpose: - The Customer Service / Documentation Executive role will be responsible for customer service and documentation issues. Key Responsibilities and accountabilities: - Receive and issue booking notes for the customer to confirm equipment, space reservation; - Build vessel schedule base on long term schedule and daily movement of vessel; - Report daily bookings to all related department; - Send forecast booking daily to principal oversea; - Follow up with the booking note: update status if shipper pick up and complete all needed documents for loading, co-operate with Logistics team at Haiphong for smooth loading; - Keep customers informed if any change in vessel schedule; - Update logistics team with prospect bookings in order to control stock and avoid running out of empty equipment problem; - Receive Shipping instruction from shipper, check and create Bills of Lading, do all request for amendment as per instruction from shipper; - Follow up with any special request from customer for their booking such as special free time, heavy cargo, certificate of the vessel, any special requirement from their LC etc; - Check pre-loading with Operation before vessel departs and final loading after vessel departs to see if any roll over and then update customers; - Keep customer informed about arrival date or any delay in arrival at Port of discharge; - Following with payment in order to make telex release in time; - Send export documents (bill of lading, EDI, collect advice, telex release, loading list) of Haiphong export shipments to POD for their information; - Send debit note to customer for payment and accountant for issuing red invoice; - Update of monthly export report and send to management, accountant, and all relevant department; - Solve any problem may happen to the cargoes until cargo to be released at Port of discharge. Quyền lợi được hưởng Chế độ bảo hiểm Du Lịch Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Nghỉ phép năm Yêu cầu kỹ năng - Team spirit; - Bachelor degree either in Transportation or Foreign Trade or Economics or Logistics Management; - Good communication skills; - Experience in customer service and documents for shipping, logistics companies is an advantage. Fresh graduation is encouraged to apply this job.

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