Check with seller Việc làm Hồ Chí Minh tuyển gấp E-Commerce Logistics & Ops Manager Thành Phố Hồ Chí Minh

Mô tả công việc ogistics & Operations Solutions for online channels and campaigns: Develop and manage end-to-end operations solutions from orders to delivery for direct-to-consumer channels Collaborate with eCommerce Key Account Manager & Partnership Key Account Manager to establish online-offline integration, driving continuous optimization in both customer services and cost to serve. Drive the optimization in fulfillment solutions to deliver customers service level agreement and customers satisfaction Develop distributors networks and upgrade distributors fulfillment capacity to meet the growing demands of eCommerce in different business models and different geography. Manage offline operations for online campaigns of Food Delivery channel, in partnership with platforms, agency, brand and offline merchants. Assess & control the quality of operations from agency, platforms following HVN requirements Supply planning: Key contact point in Demand planning of eCommerce & Partnership following commercial plans and work with Supply Team and distributors/ retailers to ensure stock supply for online demands, especially during festive and mega campaigns Data analytics & Reporting: You will play a key role in tracking and reporting on key business performance & shoppers metrics that will help guide key business decision Develop critical dashboards related to shopper’s data to bring more actionable insights from data collections in different platforms Internal Stakeholder Management Strong collaboration with eCommerce & Partnership Key Account Managers to develop integrated online-offline plans. Strong collaboration with distributors and offline retail stores network to drive sufficient fulfillment solutions Drive continuous optimization assisting cost-to-serve and path to profitability analysis Provide timely feedback to commercial leaders regarding performance, activities, and changing route to market, using relevant monitoring tools. Drive a data driven way of working Establishing new data views and metrics to support the business and providing suggestions for improvement throughout the value chain. Build online shoppers understanding dashboards through strengthening data sharing approach in each partnership. Quyền lợi được hưởng Laptop Chế độ bảo hiểm Du Lịch Phụ cấp Chăm sóc sức khỏe Đào tạo Tăng lương Nghỉ phép năm Yêu cầu kỹ năng Bachelor’s Degree or above in a relevant field At least 5 years of experience in a similar role, preferable with experience in Online Retail or FMCG industry. Solid understanding of Vietnamese eCommerce platforms, underlying (back-end) systems and business models Solid understanding with both bricks-and-mortar and online retailing Ability to analyze data quantitatively and use customer research, data and metrics to back up assumptions, identify opportunities, and assess the efficacy of current operations flow. Strong data driven analytical skills, coupled with strong marketing foundation Technical background, light coding knowledge a plus. English proficiency both spoken & written

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