Check with seller Việc làm Quảng Nam tuyển gấp Pastry Chef
- Location: Quảng Nam, Việt Nam
Mô tả công việc * Operation / Hotel Management - For the bakery, plan and manage the quantity and loading of confectionery. - Learn the best food, presentations, and tastes. - Perform all kitchen tasks (including general staff) as needed. - Supervise confectionery kitchen cookers and follow food and beverage regulations and procedures. - Anticipate and inform staff what is needed to prepare the form each day. - Assist the cooking manager in running the kitchen as needed. - Observe food preparation procedures and proper storage standards. - Observe purchase, inspection, and food storage standards. - Observe the amount of food and procedures to control the remaining food. - Assist the culinary manager and purchasing manager in planning confectionery menus and purchasing materials. - Investigate, develop and test new foods according to the company's strategy. - Comply with government hygiene regulations. - Participate in menu training to employees on food ingredients, preparation methods, and unusual flavors. - Handle food properly and maintain the right temperature for it. - Ask employees to purchase uniforms according to their budget so that they have the right amount of uniforms they need. - Operate and manage all equipment in the kitchen and report malfunction reports. - Review staff placements to meet customer service, operational needs, and financial goals. - Educate staff on safety procedures and supervise them to follow safety management procedures to prevent accidents. - Apply to purchase the necessary supplies and manage the inventory according to the budget. - Contact customers, communities, company representatives, partners, schools, and schools as needed. - Efficiently investigate and report employee incidents and take corrective action. * Customer satisfaction - Face customers to get feedback on food quality and service levels: Resolve and respond to customer problems and complaints efficiently. - Empower employees to provide excellent customer service. Make sure employees understand expectations. - Review customer feedback cards, customer satisfaction, and other relevant data to identify areas for improvement. Discuss findings with department heads and take necessary action. - Set examples of positive customer relationships - Observe how employees serve and provide feedback to them; Continue to work to improve the quality of services. - Emphasize improving customer satisfaction at department meetings. - Conduct ongoing training to help employees understand customer expectations. * HR management - Assist department heads in interviewing and hiring staff with skills appropriate to department operations. - Support department orientation programs to ensure the success of new employees; Assist employees in conducting cross-training every day to successfully run the kitchen. - According to the job description for each position, set expectations for each individual employee and inform the employee. - Use all available training materials in staff training; Implement, manage and train training initiatives as needed. - Participate in work performance evaluation for general staff and provide feedback. - Educate staff on how to handle food and hygiene standards. - In order to identify employee problems or difficulties, actively receive feedback from employees, use 'open door rules', and review employee satisfaction results. Ensure that employees are treated fairly. If necessary, inform the department manager or the human resources department. - Ensure hotel discipline is applied to employees fairly and consistently. Ensure that disciplinary procedures and documents are implemented in accordance with regulations. - Celebrate the success of employees. Officially recognize and commend the team members for their contribution. - Have staff obtain a current cook's license or health certificate Quyền lợi được hưởng - Having chances to get attractive company bonus every month/year - Salary and position is reviewed 1 time a year - Company trip once a year + Joining party - Social insurance, health insurance, unemployment insurance and other benefits - Bonus by individual ability and company’s performance. - Dynamic and sociable working environment. Yêu cầu kỹ năng - At least 3 years of department manager experience - requires both budgeting and workforce management experience - 2-year College or equivalent education; Culinary Related Majors preferred - Minimum 5 years experience in the kitchen, restaurant and hospitality field - Rich knowledge of cooking and hygiene standards, knowledge of organizing the menu - Understanding restaurant operating procedures
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