Check with seller Việc làm Hồ Chí Minh tuyển gấp E - Commerce Logistics & Ops Manager Thành Phố Hồ Chí Minh

Mô tả công việc * Logistics & Operations Solutions for online channels and campaigns:Develop and manage end-to-end operations solutions from orders to delivery for direct-to-consumer channels - Collaborate with eCommerce Key Account Manager & Partnership Key Account Manager to establish online-offline integration, driving continuous optimization in both customer services and cost to serve. - Develop distributors networks and upgrade distributors fulfillment capacity to meet the growing demands of eCommerce in different business models and different geography. - Assess & control the quality of operations from agency, platforms following HVN requirements - Drive the optimization in fulfillment solutions to deliver customers service level agreement and customers satisfaction - Manage offline operations for online campaigns of Food Delivery channel, in partnership with platforms, agency, brand and offline merchants. - Supply planning: Key contact point in Demand planning of eCommerce & Partnership following commercial plans and work with Supply Team and distributors/ retailers to ensure stock supply for online demands, especially during festive and mega campaigns * Data analytics & Reporting: - You will play a key role in tracking and reporting on key business performance & shoppers metrics that will help guide key business decision - Strong collaboration with eCommerce & Partnership Key Account Managers to develop integrated online-offline plans. - Develop critical dashboards related to shopper’s data to bring more actionable insights from data collections in different platforms - Internal Stakeholder Management - Establishing new data views and metrics to support the business and providing suggestions for improvement throughout the value chain. - Drive continuous optimization assisting cost-to-serve and path to profitability analysis - Drive a data driven way of working - Strong collaboration with distributors and offline retail stores network to drive sufficient fulfillment solutions - Provide timely feedback to commercial leaders regarding performance, activities, and changing route to market, using relevant monitoring tools. - Build online shoppers understanding dashboards through strengthening data sharing approach in each partnership. Quyền lợi được hưởng - Salary and position is reviewed 1 time a year - Company trip once a year + Joining party - Social insurance, health insurance, unemployment insurance and other benefits - Having chances to get attractive company bonus every month/year - Bonus by individual ability and company’s performance. - Dynamic and sociable working environment. Yêu cầu kỹ năng - At least 5 years of experience in a similar role, preferable with experience in Online Retail or FMCG industry. - Solid understanding of Vietnamese eCommerce platforms, underlying (back-end) systems and business models - Ability to analyze data quantitatively and use customer research, data and metrics to back up assumptions, identify opportunities, and assess the efficacy of current operations flow. - Strong data driven analytical skills, coupled with strong marketing foundation - Technical background, light coding knowledge a plus. - Bachelor’s Degree or above in a relevant field - Solid understanding with both bricks-and-mortar and online retailing - English proficiency both spoken & written.

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