Check with seller Việc làm Quận 11, Hồ Chí Minh tuyển gấp Student Care Officer Thành Phố Hồ Chí Minh

Mô tả công việc Job description: - Acquiring new clients through marketing campaigns, personal networks, telesales, client referrals, and strategic prospecting. - Assist Academic Leader to conduct placement tests. - Consistently maintaining and optimizing communication with a portfolio of contacts through various channels including in-person, phone calls, emails, and other online platforms. - Greeting and assisting walk-in clients and handling questions about NAES courses. - Managing a portfolio of 50–100 contacts (alumni, clients, and prospects) and developing relationships to provide personalized education solutions that achieve their short- and long-term goals. - Monitoring re-enrolment processes and follow up actions. - Assigning students to suitable classes according to their placement test results. - Maintaining all office facilities and equipment in proper conditions. - Cooperating with Academic officers to monitor students’ performances to assure their learning quality. - Handling students’ requests and proposing action plans to Academic Leader. - Carrying out surveys (2 weeks before Midterm Test) to ensure students’ satisfaction. - Other tasks as required by Academic Leader. Quyền lợi được hưởng QUYỀN LỢI ĐƯỢC HƯỞNG: - Làm việc trong môi trường năng động, chuyên nghiệp có nhiều cơ hội thăng tiến. - Được hưởng các chính sách phúc lợi theo quy định của công ty. - Cung cấp trang thiết bị đầy đủ để phục vụ công việc. - Được đóng BHXH, BHYT, BHTN. - Được đào tạo, nâng cao nghiệp vụ của bản thân Yêu cầu kỹ năng Requirements: • Gender: Female • University or college Degree (Referable English major) • Having teaching experience is a plus • Having an IELTS score of 5.5+ or TOEIC 750+ is a plus • Mature in dealing with parents and students Requirements: • Gender: Female • University or college Degree (Referable English major) • Having teaching experience is a plus • Having an IELTS score of 5.5+ or TOEIC 750+ is a plus • Mature in dealing with parents and students

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