Check with seller Việc làm Hồ Chí Minh tuyển gấp Guest Experience Agent (Gea) Part-Time Thành Phố Hồ Chí Minh

Mô tả công việc Managing daily operation: check-in, check-out, check booking and payment base on online system and apps, answer guest inquiries in prompt and professional way, control quality of the hotel and co-working space. Involving in weekly meeting to report and come up with new development plan with new idea for guest. Handling guest experience tasks: communicate with the guest and enhance their experience by your idea, deal with guest requests and complaints, control the review on OTA. Learning and practicing how to create a signature glass of coffee and serve the customers in an appropriate and professional way. In charge of managing the cash flow in & out of the hotel and wor.kafe, order supply and inventory. Help supervisor to take care of marketing tasks: design simple images, take photos, help to write content, make posting plan to keep the social networking sites active Quyền lợi được hưởng 20,000 - 23,000 VND/ hour (~3,000,000 VND/ month) Salary negotiation on performance-based after 3 months. Friendly and dynamic working environment. Great chance to involve in the hotel’s development plan. On-the-job training and cross-functional training. Great opportunity to communicate with foreigners and work with foreign CEO. Learn about how to manage hotel and co-working space. Learn how to make coffee Nespresso and special beverages. Team party every month. Yêu cầu kỹ năng Be punctual and honest Having an inquiring mind and being independent in work No experience in the hospitality industry is ok Strong oral and writing skill in English is a must Keen on marketing and social networking sites (SNS) , know basic design tool is a plus Strong service mind, hospitality spirit is a plus Working hours:                 + 6.5 hours/day, 5 days/week (2 days off, prefer Sunday & Monday)                 + Morning shift: 7AM-1:30PM; Afternoon shift: 1:30PM-8PM                 + Be flexible to arrange the schedule base on the study schedule

Contact seller Share

Comments