Check with seller Việc làm Quận Tân Bình, Hồ Chí Minh tuyển gấp Warehouse Cs Executive Thành Phố Hồ Chí Minh

Mô tả công việc Roles & Responsibilities:  Customer Service: ● Work closely with Operation Teams to deliver the best customer experience regarding to ordering, delivery and customer feedback ● Deliver timely update to customers on delivery status and stock availability ● Respond promptly to customer inquiries and complaints, provide suitable and reasonable solutions following the company's guidelines in a timely manner ● Monitor the progress of order completion, ensure the highest level of customer satisfaction ● Keep track of daily, weekly incidents and collaborate with other teams for improvements ● Follow up with account owners on service change requests ● Brainstorm, test and execute new processes to enhance delivery service ● Support Operation Teams on End-to-End delivery process Kaizen - Continuous Improvement: ● Be a creative force: Do not hesitate to propose initiatives or new ideas to improve the working process aiming at company's development ● Be flexible and adaptable: Always be ready to try new ideas, to embrace the change for further development ● Collaborate with team members to achieve better results Quyền lợi được hưởng Salary & Benefits: ● Salary: Competitive Salary ● Salary review twice a year ● 13 month bonus ● Working time is 7:00 - 15:30 with 30 min lunch break, 6 days/week ● Annual Leave is 12 days/year ● Working address: A75 Bach Dang Street, Ward 2, Tan Binh District, Ho Chi Minh City Yêu cầu kỹ năng Qualifications/Requirements: ● Experience in Sales, Customer Service or Operation is a plus, but not mandatory as long as you have the right attitude and are willing to learn! ● Passionate about operation and customer service, love interacting with customers, especially business owners and those who work in restaurants, cafes, bars, and pubs., start-ups, etc. ● Good communication ● Hard working, resilient & patient, and not afraid of challenges ● Self-motivated and driven by targets, desire to deliver results ● Fast learner and quick thinker ● Basic skills in MS Office

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