Check with seller Việc làm Hồ Chí Minh tuyển gấp Technical Support Thành Phố Hồ Chí Minh

Mô tả công việc Role & Responsibilities of the job 1. Product safety certified on time, ensure new products are imported then sold in Viet Nam market easily and smoothly. 2. Technical training for all Authorized Service Centers, ensure quality of technicians. 3. Technical support to Service/Sales persons. 4. Investigating and monitoring quality product issues, updating quality issues to Group system. Main duties 1. Managing Product safety: getting all safety certificate required by government for all products. 2. Plan and conduct technical training to all ASC/ASD technician. 3. Updating and monitoring quality issues on Brother Fault Report System; co-ordinating BIL/BICS to solve the problem or to rework if need. Informing Technical-Information, Fault Report to all Internal Staff, ASC/ASD upon notice. 4. Localizing service manual and giving it to ASC/ASD. 5. New Product testing and reviewing to BICS/BIL 6. Managing technical media (such as service manual, part lists, firmware, CD-ROM, user guide…): frequently updating and making notice for Service. 7. Technical product training to Sales Partners/Dealers. 8. Supporting corporation customers to effectively use Brother products. 9. Monthly report technical issues, quality issues and service issues. 10. Getting new product information, attend technical training/service training from BIL/BICS when required Internal Relationship 1. Technical support 2. Claiming expense 3. Request machine External Relationship 1. Submitting type approval 2. Product repair training 3. Technical support Quyền lợi được hưởng Chế độ bảo hiểm Du Lịch Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Nghỉ phép năm Yêu cầu kỹ năng Education : College Degree (related this field) Engineering degree Computer skill Proficient in using MS Office software. Being able to handle software related to Office equipment. Language skill English is required Good English Communication Skill Experiences At least 3 years experience in Office equipment, or SOHO Sewing/Embroidery machine. Competences need to have Analyze and problem solving Presentation skill Communication skill Decision making skill Team work Time Management Skill Characteristics Quick-learner Well-organized Flexible, dynamic Creativity

Contact seller Share

Comments